The Quest for Quality Award is regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
ST. LOUIS (August 16, 2017) - United Van Lines received a 2017 Logistics Management Quest for Quality Award in the household goods and high-value goods carrier category. The Quest for Quality Award is regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
The awards are determined by Logistics Management readers who evaluate and rate companies on a total of five criteria: on-time performance, value, information technology, customer service, and equipment and operations. This year, 5,437 total responses were collected from surveyed readers who are qualified buyers of logistics and transportation services.
“We are honored that Logistics Management readers rated us among the top three household goods and high-value goods carriers,” said United Van Lines Chief Operating Officer Casey Ellis. “This reflects highly on the United Van Lines agency network and the commitment across the enterprise to providing excellent customer experiences.”
For more information on the Quest for Quality awards, please visit www.logisticsmgmt.com.
United Van Lines is America’s #1 Mover®. With headquarters in suburban St. Louis, United Van Lines maintains a network of nearly 400 affiliated agencies.